Having a community superpower is a great goal — but it’s not an endpoint.
Creating a customer engagement platform that runs user groups, events, support, marketing, eLearning, and a community-driven by a growth mindset… that’s the real objective.
In this episode, Scott K. Wilder (@skwilderHS), Head of Customer Engagement and Community at HubSpot, discusses evolving a community into a true customer engagement platform.
Check out these resources we mentioned during the podcast:
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