[Podcast] The IT Community: Building the Right Fit & Overcoming Resistance

Khoros Staff


We’re spending the majority of our time on digital devices; now more than ever. And, as we look to the future, we’ll all need to be aware of where we spend our digital attention. 

If a work community doesn’t have ease of access with their current platform, they’ll migrate to another. 

Becky Scott@lolagoetzSenior Manager of Technical Community at Jumpcloud, is here to build a community for IT professionals with the right series of tools to keep everyone on-board. 

Becky joins us for this episode to discuss:

  • The importance of community to businesses
  • Becky’s reason for starting a community
  • How we spend our digital attention & convincing people to use different channels
  • Overcoming resistance & expectations when building a community
  • Actionable advice for the audience

To hear more interviews like this one, subscribe to Titans of Customer Engagement on your favorite podcast platform. 

Khoros_TitansofCustomerEngagement_HeadlineQuoteGraphic_EP#_15_BeckyScott_V1_Quote1.a .png


Thank you! I had a lot of fun talking to Natanya. Always happy to geek out over community stuff. 😄

Khoros Alumni (Retired)

This is great @lolagoetz! Love that you are prioritizing listening to what the community wants. Very exciting 👏