Working in digital engagement is a constant learning process filled with many opportunities to test, learn, and change directions. If there is one thing you can take away from today's guest, it’s that learning and shifting is all part of the growth process.
Jeff Shurtliff (@jeffshurtliff), Business Applications Manager & Developer at RSA, joins the podcast to share his experience in launching new digital programs, and how to support and inform customers by involving them in development and testing.
Here's a sneak peek:
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