It is no secret: building and maintaining good relationships with people is imperative to customer loyalty and retention. People do not want to be targets; people desire genuine connection.
On Wednesday December 6th at 11:00 AM Pacific, we will dive into the topic of how to take a fresh and creative approach to customer engagement with the Word of Mouth Marketing Association (W.O.M.M.A). We will hear from Anna Pettus ( @apettus), TechStyle’s VP of Strategic Operations, and Lithium Technologies’ solutions guru, Brian French ( @BrianF) ; two people that understand the challenges of digital customer engagement and that can offer inspiring perspective on how to “do it right.”
You’ll walk away knowing how to:
Create authentic interactions on digital channels
Leverage social technologies for complete customer care
Develop social strategies that are sure to surprise and delight
Build long-term relationships with customers that will drive true results