The Lithy Awards are here!!
Nominations are open July 23 @ 5 AM PT - August 17 @ 5 PM PT
The Lithy Awards mark one of our favorite times of the year: a chance for your brand to celebrate, get recognized and honored for your successes and achievements in digital customer engagement. We could not be more proud of your journeys and transformations that we get to be a part of, and love to learn about them more in-depth through the submissions.
This year we modified some of the existing categories and injected some fresh, new categories into the mix:
Digital All-Star |
Recognizes a brand that creates consistent, frictionless customer experiences across digital touchpoints. Demonstrate how leveraging technology has powered a successful holistic approach to delivering world-class digital customer experiences. |
Social Marketing Champion |
Recognizes a social campaign that has successfully acquired customers, served customers and/or grew a customer base. Include the campaign goal, strategy, target audience, success metrics and the social technology that powered the campaign. |
Social Support Champion |
Recognizes a brand that has executed excellent social customer support at scale. Features the brands who are engaging customers quickly and at the customer’s desired time and place, and how social care teams have reduced service costs and increased customer satisfaction. |
Digital Design Excellence |
Recognizes a brand with the most impressive and engaging design on digital as well as a beautifully designed UI with consistency across devices and networks (could include website, community, social channels). |
Surprise & Delight |
Recognizes a brand that is just awesome on social media. Celebrates the brands that go the extra mile to ‘surprise and delight’ customers on social media and/or generate a positive impact on a local, national, or global level leveraging social media. |
Support Savings Titan
|
Recognizes a brand that has best demonstrated significant bottom-line cost efficiencies and support savings for their business. Submissions should include the technology used and monetary savings for the organization. |
Topline Titan |
Recognizes a brand with the most impactful topline business results across social and digital platforms. This category requires the company to include metrics to showcase the results achieved. (e.g. ROI, sales revenue). |
Regional Awards |
All submitted entries will be automatically nominated for the Regional Star award. We will have one winner for North America, Europe and Asia Pacific. |
NEW IN 2018: B2B Community Innovator
B2C Community Innovator |
Recognizes a B2C or B2B brand that is on the bleeding edge of offering rich, immersive, and inventive community experiences. |
NEW IN 2018: Industry MVP |
All submitted entries will be automatically nominated for the following industries: B2B and B2C Hi-Tech, FinServ, T&H, CSP. We will have one winner per category. |
Check out the 2017 entries and the 2017 winners. The digital success stories are incredible.
Submitting & Voting:
Rules & Terms:
Terms & Conditions
Please submit on the portal. You can use the attached doc to draft your submission. Best of luck!
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