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Updated navigation for Lithosphere

Lithium Alumni (Retired)

PaulGillihamProfilePaul Gilliham is Lithium's Director of Community & Digital Strategy,  responsible for Lithium's online properties including our own community, the Lithosphere and Lithium.com. He has close to 17 years experience managing .com, community and blogging environments across multinational technology companies. An avid tea drinking Brit, he has way too many guitars...

 

He is a regular blogger for Lithium and in the Lithosphere you'll see him as PaulGi. You can follow him on Twitter at @lithiumtech or @bladefrog

 


New NavigationNavigation


The black navigation bar now offers drop down menus which will allow you to quickly navigate around the different Lithosphere areas in a more granular way, no matter where you are. Your experience will be based on your current access and may differ from others.  

 

You will have to be logged in to take full advantage of the navigation as it is based on your personal permissions.


Make sure you have the right access rights - read our post Do you have the right access to Lithosphere?

 


Recent changes to Lithosphere support area 

       

The product support area has also been going through a set of updates. These include clear steps that guide you through an improved self-service experience:

 

  • step 1: review the wealth of information
  • step 2: search our knowledge base - the scope of the search has been expanded to include all TKB's (vice isolated to the support TKB's)
  • step 3:  post a thread or idea -  a direct link to Ideas has been added
  • documentation (docs) and tutorials (training) have been moved back into the Support area from the Customer area.
  • the support schedule has been expanded to include 7 countries.  

  

Feedback & suggestions

Please continue to provide Lithosphere Support related feedback to supportfeedback@lithium.comand feel free to share your suggestions to improve Lithosphere by leaving us a note in Suggestions for Lithosphere

 

And more importantly, stay tuned, there are many more updates on the way in the next weeks and months.

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