“We're the smallest team in the building. But we have the biggest impact because we are truly the voice of The brand.” — Chris Vetrano by
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“You can always listen to your community and adjust then as long as you don't lock something in permanently forever.” — Stan Gromer by
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A quick recap of the news and updates leading us into May 2022! by
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“You need to actually invest time; you need to invest team resources to come up with a good data strategy.” — Claudius Henrichs by
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A new social platform has arrived: BeReal. Hear from our Strategic Services team about what the app offers users, why Gen Z likes it, and what brands can learn from its popularity.
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Artificial intelligence and machine learning are here — but do you know how to use them? Learn how this tech can improve marketing, care, and communities. by ![]()
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“There's no such thing as over-communicating, especially when you're planning a launch.” — Jeff Shurtliff by
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A glance at the news and updates leading us into April! by
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As you can imagine, when I was launching a private unified B2B customer community in late 2020, I knew I needed cheerleaders. As a community professional with over 4 years of exper... by
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Happy agents make happy customers. Here's how to make that happen... by
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