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Occasional Contributor

Help!!!

I need a customer support phone number ASAP! I’ve been closed out of the account for 3 days. We are taking our business else where 

5 Replies 5
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Honored Contributor

Hi @jessicagorelick 

 

Sorry to read of your troubles. I would recommend you email support@khoros.com 

If its an issue affecting your community or a security risk, you can contact outage@khoros.com 

 

Jason

 

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We have. Many times. Nobody response. 

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You've posted in the Khoros Community area. I suspect you are actually using the Khoros Marketing platform.

 

See more about the reason for the outage here - https://community.khoros.com/t5/Khoros-Marketing-Blog/bg-p/spredfastblog

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I’ve been logged out of spredfast since Tuesday. Not sure how to get back in

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Jessica -

 We have been laser-focused on getting our customers back into the platform now that we are live.  Please email us directly at khorosmarketingplatform@khoros.com if you are seeing any issues.

Best,
Sofie