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%3CLINGO-SUB%20id%3D%22lingo-sub-564708%22%20slang%3D%22en-US%22%3EHelp!!!%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-564708%22%20slang%3D%22en-US%22%3E%3CP%3EI%20need%20a%20customer%20support%20phone%20number%20ASAP!%20I%E2%80%99ve%20been%20closed%20out%20of%20the%20account%20for%203%20days.%20We%20are%20taking%20our%20business%20else%20where%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Contributor
Occasional Contributor

Help!!!

I need a customer support phone number ASAP! I’ve been closed out of the account for 3 days. We are taking our business else where 

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Honored Contributor Honored Contributor
Honored Contributor

Re: Help!!!

Hi @jessicagorelick 

 

Sorry to read of your troubles. I would recommend you email support@khoros.com 

If its an issue affecting your community or a security risk, you can contact outage@khoros.com 

 

Jason

 

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Occasional Contributor
Occasional Contributor

Re: Help!!!

We have. Many times. Nobody response. 

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Honored Contributor Honored Contributor
Honored Contributor

Re: Help!!!

You've posted in the Khoros Community area. I suspect you are actually using the Khoros Marketing platform.

 

See more about the reason for the outage here - https://community.khoros.com/t5/Khoros-Marketing-Blog/bg-p/spredfastblog

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Occasional Contributor
Occasional Contributor

Re: Help!!!

I’ve been logged out of spredfast since Tuesday. Not sure how to get back in

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Khoros Staff
Khoros Staff

Re: Help!!!

Jessica -

 We have been laser-focused on getting our customers back into the platform now that we are live.  Please email us directly at khorosmarketingplatform@khoros.com if you are seeing any issues.

Best,
Sofie 

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