I want to make sure the auto label rules are working and were curious if there was a way to run a report or look at a post in Khoros that will show me if the label is from a rule or a person and if a person who?
@jameslacorte We do not have public audit logs for that. There is a rule report for topic queue rules but not for the label rules.
Support shared this with me the other day. I have been unable to verify yet, but they say there is a way you can tell. See below and the attached image.
Yes, once a post has been published, the labels are applied and are moved into the Labels section, where they are identified by a gray tab on the left of the label chip. I have attached the screenshot for your reference where the label "CSV1" is applied via Label Rule and the rest are applied manually.
@jameslacorte My apologies, I believe this is the second time it happened.
You do have the option to create and manage Label rules. Support was talking about the below article:
https://community.khoros.com/t5/Social-Marketing-Settings/Create-and-manage-label-rules/ta-p/628591#...
I hope the article is helpful. Let me know if you have follow-up questions.