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Khoros Marketing Discussions

Discuss social strategy, technology and best practices, and ask questions about the platform.
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DanM

How To Check User Adoption In Marketing

Adoption is the measure of how many people in your team are actively using the platform. Strong adoption is important for getting the maximum value from your Khoros products. Adoption can be measured ...
by Khoros Staff DanM Khoros Staff posted on 02-11-2020
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ericawhite

Glossary of Marketing Analytics Terms

Is there a glossary of all of the definitions for analytics terms from the metrics that can be pulled in a report? I want to know what they mean and how they are calculated. It would be helpful to hav...
by ericawhite New Commentator latest reply 02-10-2020
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Leo747er

Unable to perform "Hide" comment

Hi Support, Our moderators are facing an error  [Server Error] when trying to click "Hide" comment in the Spredfast tool. 
by Leo747er New Commentator posted on 02-05-2020
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sharontaniguch

Khoros users can't access

as admin, I was able to reset my password and get access but then there was a message to come to Atlas to make sure all users can get access but I don't see any information on this here  
by sharontaniguch New Commentator latest reply 02-03-2020
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annielambesis

Way to bulk remove Facebook pages from Spredfast?

Hi, I'm still using Spredfast to monitor a few Facebook pages. Does anyone know if there's a way to disconnect multiple Facebook pages at once and suspend multiple initiatives that are no longer being...
by annielambesis New Commentator posted on 01-31-2020
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jessicagorelick

Help!!!

I need a customer support phone number ASAP! I’ve been closed out of the account for 3 days. We are taking our business else where 
by Occasional Contributor jessicagorelick Occasional Contributor latest reply 01-31-2020
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jessicagorelick

Error Logging in

Hello, we are still unable to login to our Spredfast account. Can someone please help resolve?  Description of issue: Inability to loginURL: https://vpc1.spredfast.com/planner/index/company_id/770/cam...
by Occasional Contributor jessicagorelick Occasional Contributor latest reply 01-31-2020
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JChristman

Khoros Marketing - Deleted Users and Care analytics

If I have to remove a user from Khoros marketing who was involved in one of care teams, will that users legacy data still show up in the care dashboards? I just want to confirm that if I remove a user...
by Occasional Advisor Occasional Advisor latest reply 01-16-2020
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DanM

Copying Content Between Calendars

Scenario: You work in the Germany Marketing team, the US team produces some great social posts you’d love to localise and use on your own social channels. The US team has given you permission, now you...
by Khoros Staff DanM Khoros Staff latest reply 01-08-2020
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elizatickle

Exporting comments

Hi all, is there an easy way to export all comments on a Facebook post? Thanks!
by Occasional Contributor elizatickle Occasional Contributor latest reply 01-07-2020
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