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Khoros Marketing Discussions

Discuss social strategy, technology and best practices, and ask questions about the platform.
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AndreaHe

Marketing to Gen Z made easy

Marketing to Gen Z is really difficult... but it doesn't have to be. Our team of Strategic Services experts researched and analyzed Gen Z's use of social media and emerging networks to hone in on patt...
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LorraineF

Instagram Direct Messages

Hi I know that this has been raised before but is it possible to pull in Instagram Direct Messages?  We post publicly but there are times when we need to customers to contact us privately.  Seems a li...
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ShyamK

Link in Bio

We would like to gather feedback on the ‘Link in Bio’ feature which we believe will help you better demonstrate your social ROI.  Link in Bio is a hyperlink added to your Instagram Bio which will cont...
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USPVTeam

Item Notifications - Full SM Platform Message and Photos

When a user is assigned a piece of content and they are sent a notification, is it possible for all the message text to be included, or is there a cap on the number of characters sent in the notificat...
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MArduengo

Curious: Can you get LinkedIn Mentions of your Page pulled into a queue

Hi,I don't see an option to pull LinkedIn mentions into my primary queue. Is this possible?Michele
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KPace

Is it possible to add a LinkedIn Personal Account Stream to Inbox?

In Inbox, when adding Streams, only Company pages are accessible to Streams. Are personal accounts not able to be added to Streams? Is there a workaround?Anyone else manage personal LI channels? How d...
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bbuddenbaum

Archive a Content Center Item

We post text responses in the Content Center for use in responding to incoming messages. I would like to "retire" or archive some of these responses. I used the "end date" to try to retire these messa...
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lmenchaca

I deleted two posts I didn't mean to... how can I get them back?

I inadvertantly deleted two posts from Khoros that I didn't mean to. The posts are live on Twitter and LinkedIn. Was hoping to re-import them into Khoros so I can track metrics. Is there a way to Unde...
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KerryH

Alerts for Boosting Facebook Posts

Is there a way to generate an "alert" for posts that reach an engagement threshold that would qualify them for boosting/paid efforts?We'd like to set-up a more automated way to be alerted when we have...
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alistairjhogg

How does everyone manage their GIF collection for easy searching and access?

Hi everyone, new Khoros client here and working with my team to get the platform set up and organised.How do you guys store and tag your GIFs so they are categorised and you can easily find them?Our a...
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