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Khoros Marketing Discussions

Discuss social strategy, technology and best practices, and ask questions about the platform.
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valeriagtzz

Editing UTMs in Khoros

We post all our organic social through Khoros. We want to apply our own UTMs  rather than use the UTMs Khoros appends to our URLs. How can we override the UTMs Khoros appends?  Many thanks,
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bello-imre

Bulk Importing to Custom Channels

Hello, Is it possible to bulk import messages to custom channels?When I click on Create > Message Importer > Import Message i'm only able to select from social platforms not my custom channels. If you...
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AnastaciaD

Leveraging Khoros Intelligence to Monitor COVID-19

During a time of crisis, it’s important to understand the conversation surrounding the crisis itself, how customers are talking about the crisis in relation to your brand, and the conversation surroun...
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joedavis34

Verification Codes not being emailed

None of our team is getting the 2FA authentication code.Is something going on?
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KPace

Is it possible to add a LinkedIn Personal Account Stream to Inbox?

In Inbox, when adding Streams, only Company pages are accessible to Streams. Are personal accounts not able to be added to Streams? Is there a workaround?Anyone else manage personal LI channels? How d...
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KatMcG

Intelligence Multisearch Highlight Key Words

When I'm running a report in Intelligence on COVID-19, I'm searching within for my brands.  sometimes I cannot find where the brand was mentioned.  Is there a way to highlight the keywords I have in m...
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sarahnilson

Crisis monitoring within Intelligence?

Hello,  Is there an easy way to set up a search within Intelligence to see what our competitors are posting about COVID-19 / Coronavirus? Also, if anyone is mentioning our company and COVID-19? We hav...
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alexsiegel

Reporting Dashboard- Multi-Label Reporting

Is it possible to load a Care dashboard to look at one label MINUS another label? For example, we are looking to look at volume and response time for all COVID-19 related comments MINUS comments that ...
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eischill

Reporting Dashboards Missing Content

Is anyone else experiencing this issue?In looking into our reporting dashboards and filtering by campaign labels, we're finding that a huge quantity of posts are missing.At first we believed this may ...
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jennyreineck

Email confirmation from Social Bakers?

Did anyone else receive a confirmation email from social bakers? It wasn't generated by me so I am suspicious about what caused it.
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