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Khoros Marketing Discussions

Discuss social strategy, technology and best practices, and ask questions about the platform.
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rippem3

Deleting Inbox Responses Sent to Approvals

Our team has an approvals team set up for Marketing inbox. The team member that originally submitted all these responses for approvals is no longer in Khoros or working on this type of work. While the...
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MattE

Instagram - Shoppable Links

Question from Retail Prospect:  "Is Khoros able to schedule organic posts to Instagram + Instagram Stories?  If so, can these include shoppable links and links to swipe up?" I understand the API limit...
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jennyreineck

Possible to Uncheck the Link Shortener?

Hello! As of now, when I paste a link in a post draft, the 'Shorten Link' box is automatically checked. Any way to undo that setting so that I can just go in and check the box if I need the link to be...
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isabellethompso

Extract raw data from Khoros platform sentiment analysis

Hi, as part of a project I'm using sentiment analysis to understand how citizens in the economy are feeling toward covid-19 and other specific search terms. Once entering the specific keywords and pul...
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lambd1993

Spredfast message importer issue

Hi, When importing tweets through the message importer in spredfast I keep getting the same error message - "Link tags were not saved properly. Please reapply your links and save your post again. Tip:...
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valeriagtzz

Editing UTMs in Khoros

We post all our organic social through Khoros. We want to apply our own UTMs  rather than use the UTMs Khoros appends to our URLs. How can we override the UTMs Khoros appends?  Many thanks,
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bello-imre

Bulk Importing to Custom Channels

Hello, Is it possible to bulk import messages to custom channels?When I click on Create > Message Importer > Import Message i'm only able to select from social platforms not my custom channels. If you...
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AnastaciaD

Leveraging Khoros Intelligence to Monitor COVID-19

During a time of crisis, it’s important to understand the conversation surrounding the crisis itself, how customers are talking about the crisis in relation to your brand, and the conversation surroun...
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joedavis34

Verification Codes not being emailed

None of our team is getting the 2FA authentication code.Is something going on?
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KatMcG

Intelligence Multisearch Highlight Key Words

When I'm running a report in Intelligence on COVID-19, I'm searching within for my brands.  sometimes I cannot find where the brand was mentioned.  Is there a way to highlight the keywords I have in m...
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