Khoros Atlas Logo

Khoros Marketing Discussions

Discuss social strategy, technology and best practices, and ask questions about the platform.
Create New Post
Filter
Filter by Labels
Select any of the labels below to filter results.
Filters applied...
Sorted by:
ChrisMeraki

Are you experiencing duplicated comments in Instagram Ads Activity stream?

For the past month, we've been experiencing an issue in Khoros Marketing where for every one comment on an Instagram ad, Khoros shows us 10 duplicated comments in the Instagram Ad Activity stream. I s...
by ChrisMeraki New Commentator posted on 12-16-2019
1 0
1
0
akstoneall

Instagram Videos

Sometimes, when we have videos that are a full 60seconds, they show in the back end that they are just slightly over the minute mark. When posting directly on Instagram, there aren't any issues, but s...
by Occasional Contributor akstoneall Occasional Contributor latest reply 12-05-2019
0 1
0
1
carlburgmann

iframe not displaying in exported PDF

Im having issues when exporting report and the i-frame not showing. Is there a fix we can apply to this? 
by carlburgmann New Commentator latest reply 11-18-2019
0 3
0
3
corzeske

Social Media Featured Image Troubleshooting

Hi all. I'm using the Spredfast social media platform on behalf of a client to manage content calendars. I've been running into an issue with inconsistent publishing of featured images, particularly o...
by corzeske New Commentator latest reply 11-04-2019
0 1
0
1
AMartin89

Assign Tasks Within Approvals View

Did the ability to assign tasks from the Approval View go away? If so, what is the workaround for that function? That was incredibly useful when trying to request an edit to a post without taking it f...
by AMartin89 New Commentator posted on 10-23-2019
0 0
0
0
MArduengo

Responding to a Customer on Twitter by Quote Tweeting with Comment

Curious to know if other social media teams tend to respond to customers with a quote tweet with comment, instead of just a reply--especially when responding to customer tweets about successful advent...
by Occasional Contributor MArduengo Occasional Contributor posted on 10-22-2019
1 0
1
0
Rachelle

Facebook Stories

HiI'm starting to build out some marketing dashboards and I'm seeing Facebook stories content pulling into my Facebook data. Are there plans (or is there a way) to separate Facebook Feed and Stories l...
by Rachelle New Commentator latest reply 10-03-2019
2 1
2
1
JChristman

Instagram and the Inbox

Read through the Instagram Khoros documentation but some clarity is needed.I've attached Instagram and authenticated it in our Khoros instance. I've added the Ad Activity and Organic Activity for the ...
by Occasional Advisor Occasional Advisor latest reply 09-30-2019
0 2
0
2
kristinr

Categories for Rejections (rejected posts)

Is it on the Khoros roadmap to add a drop-down or category selection field for rejected content/posts in Marketing? Since rejection reasons are required and right now it's an open text field, it's har...
by kristinr New Commentator latest reply 09-17-2019
2 3
2
3