Public

Khoros Marketing Discussions

Discuss social strategy, technology and best practices, and ask questions about the platform.
Filter
Filters applied...
Sorted by:
sharontaniguch

Khoros users can't access

as admin, I was able to reset my password and get access but then there was a message to come to Atlas to make sure all users can get access but I don't see any information on this here  
0 4
0
4
jessicagorelick

Help!!!

I need a customer support phone number ASAP! I’ve been closed out of the account for 3 days. We are taking our business else where 
0 5
0
5
jessicagorelick

Error Logging in

Hello, we are still unable to login to our Spredfast account. Can someone please help resolve?  Description of issue: Inability to loginURL: https://vpc1.spredfast.com/planner/index/company_id/770/cam...
1 4
1
4
JChristman

Khoros Marketing - Deleted Users and Care analytics

If I have to remove a user from Khoros marketing who was involved in one of care teams, will that users legacy data still show up in the care dashboards? I just want to confirm that if I remove a user...
0 3
0
3
elizatickle

Exporting comments

Hi all, is there an easy way to export all comments on a Facebook post? Thanks!
1 1
1
1
akstoneall

Instagram Videos

Sometimes, when we have videos that are a full 60seconds, they show in the back end that they are just slightly over the minute mark. When posting directly on Instagram, there aren't any issues, but s...
0 1
0
1
corzeske

Social Media Featured Image Troubleshooting

Hi all. I'm using the Spredfast social media platform on behalf of a client to manage content calendars. I've been running into an issue with inconsistent publishing of featured images, particularly o...
0 1
0
1
Rachelle

Facebook Stories

HiI'm starting to build out some marketing dashboards and I'm seeing Facebook stories content pulling into my Facebook data. Are there plans (or is there a way) to separate Facebook Feed and Stories l...
2 1
2
1
JChristman

Instagram and the Inbox

Read through the Instagram Khoros documentation but some clarity is needed.I've attached Instagram and authenticated it in our Khoros instance. I've added the Ad Activity and Organic Activity for the ...
0 2
0
2
kristinr

Categories for Rejections (rejected posts)

Is it on the Khoros roadmap to add a drop-down or category selection field for rejected content/posts in Marketing? Since rejection reasons are required and right now it's an open text field, it's har...
2 3
2
3