Khoros Marketing

Discuss social strategy, technology and best practices, and ask questions about the platform.

25 posts

Category Activity

Email confirmation from Social Bakers? Did anyone else receive a confirmation email from social bakers? It wasn't generated by me so I am suspicious about what caused it. by jennyreineck Occasional Commentator in Khoros Marketing Discussions latest reply Thursday	0	3
Reporting Dashboards Missing Content Is anyone else experiencing this issue?In looking into our reporting dashboards and filtering by campaign labels, we're finding that a huge quantity of posts are missing.At first we believed this may have been a user error with someone forgetting to ... by eischill Occasional Commentator in Khoros Marketing Discussions posted Wednesday Analytics data error failure glitch labels metrics Reporting Tagging	1	0
Instagram Direct Messages Hi I know that this has been raised before but is it possible to pull in Instagram Direct Messages? We post publicly but there are times when we need to customers to contact us privately. Seems a little crazy if we can't?? by LorraineF Valued Contributor in Khoros Marketing Discussions posted Wednesday	0	0
Care Dashboards Showing 0 Volume Before Sept 2019 Our team has had Spredfast (now Khoros) for several years. Recently, when I checked our care dashboards, trying to look at a YoY comparison of incoming volume, I was unable to see the % change, and incoming volume before October 2019 is showing as 0.... by dhaas New Commentator in Khoros Marketing Discussions latest reply Wednesday Analytics care dashboards Dashboard	0	5
Post Khoros incident slowness After the second attack on khoros and the shutdown to follow I've been having a hard time with consistent access to the platform. Either I'll get the "issue loading items" message or upon refreshing it'll be extremely slow and sometimes will tell me ... by rsabree New Commentator in Khoros Marketing Discussions latest reply Tuesday	0	1