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Discuss social strategy, technology and best practices, and ask questions about the platform.
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KPace
In Inbox, when adding Streams, only Company pages are accessible to Streams. Are personal accounts not able to be added to Streams? Is there a workaround?Anyone else manage personal LI channels? How do you manage listening/responding for those accoun...
by KPace New Commentator in Khoros Marketing Discussions posted Tuesday
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jennyreineck
Hello! As of now, when I paste a link in a post draft, the 'Shorten Link' box is automatically checked. Any way to undo that setting so that I can just go in and check the box if I need the link to be shortened? Screenshot of the feature I'm talking ...
by Occasional Contributor jennyreineck Occasional Contributor in Khoros Marketing Discussions posted 2 weeks ago
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alexsiegel
Is it possible to load a Care dashboard to look at one label MINUS another label? For example, we are looking to look at volume and response time for all COVID-19 related comments MINUS comments that came in from employees of our company. I know I ca...
by alexsiegel New Commentator in Khoros Marketing Discussions latest reply 3 weeks ago
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LorraineF
Hi I know that this has been raised before but is it possible to pull in Instagram Direct Messages? We post publicly but there are times when we need to customers to contact us privately. Seems a little crazy if we can't??
by Valued Contributor Valued Contributor in Khoros Marketing Discussions latest reply 03-02-2020
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valeriagtzz
We post all our organic social through Khoros. We want to apply our own UTMs rather than use the UTMs Khoros appends to our URLs. How can we override the UTMs Khoros appends? Many thanks,
by valeriagtzz New Commentator in Khoros Marketing Discussions posted 02-24-2020
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