One of the areas that I struggle with is Super User motivation and engagement.
We have a mature community and Top Contributor program. Many of our Super Users have been a part of our Top Contributor program for a while and are no longer performing at the levels they performed at historically. Some of these members have topped out of our ranking structure since we've been around for a while.
I would like to get a sense of any strategies or tactics that have helped you successfully managed these issues and address entitlement. I am particularly interested in gamification tactics.
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