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If you're looking for more information about Lithium's services, insights on social strategy and bes...
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Dr. Michael Wu, Lithium’s Chief Scientist, drills into the gamification, superusers, the value of bi...
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Calling all you fabulous, wise and experienced Community Managers! If you were to write a letter to your past self as a new Community Manager, what tips or nuggets of wisdom would you share? Personally, I wish I had known how JUST important it can be...
by Khoros Alumni (Retired) KerriW Khoros Alumni (Retired) Khoros Alumni (Retired) in Strategy latest reply Sunday
Hi guys,our community is almost 5 years old by now and I want to hear your thoughts around our situation and maybe your recommendation.During these years we have grown quite good if you look how much we´ve got new members and traffic. But if you look...
by Trusted Contributor Trusted Contributor in Strategy latest reply 09-10-2019
Hi Everyone!! We’re trying to find a way to send a specific survey to members of the community and got a response. We want to measure the experience of anonymous users vs users who register and get help in the community. Ultimately we want to be able...
by Honored Contributor Honored Contributor Honored Contributor in Strategy latest reply 08-29-2019
I was looking for some insights on how to Calculate Customer Self Solve and the number of cases deflected through Community?
by prakashbindra New Commentator in Strategy latest reply 08-23-2019
Our Ideas Exchange has long been an avenue for community users to share ideas on product enhancements, and vote on ones they’d like to see. We took a look at our Ideas Exchange recently, and realized that there was a challenge with so many statuses. ...
by Lithium Alumni (Retired) Lithium Alumni (Retired) Lithium Alumni (Retired) in Tech Blog latest reply 08-20-2019

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