Khoros Community

If you're looking for more information about Lithium's services, insights on social strategy and bes...
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Dr. Michael Wu, Lithium’s Chief Scientist, drills into the gamification, superusers, the value of bi...
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A few months back we added in the Ask a Question widget to the homepage, and saw a bump in questions being asked. Recently we ran a heatmap tool (CrazyEgg) on the page and the data confirms how much use it gets:
by Trusted Contributor Trusted Contributor in Strategy latest reply 05-02-2019
We're looking to launch localised support forums for our Japanese customers / free users. I'd love to learn from those in the Community who manage / have launched Japanese support communities for their business. I’m curious about how/when forums are ...
by Occasional Advisor Occasional Advisor in Strategy latest reply 04-25-2019
Hi Everyone!! We’re trying to find a way to send a specific survey to members of the community and got a response. We want to measure the experience of anonymous users vs users who register and get help in the community. Ultimately we want to be able...
by Honored Contributor Honored Contributor Honored Contributor in Strategy posted on 04-15-2019
Calling all you fabulous, wise and experienced Community Managers! If you were to write a letter to your past self as a new Community Manager, what tips or nuggets of wisdom would you share? Personally, I wish I had known how JUST important it can be...
by Khoros Staff KerriW Khoros Staff in Strategy latest reply 04-05-2019
Hello all!There have been some rumblings at my company about starting a Chinese-language community for our customers in mainland China. Which has a lot of factors to consider, I know... hosting, interface translation, content translation, community m...
by Honored Contributor Honored Contributor in Strategy latest reply 03-25-2019

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