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Occasional Contributor
Occasional Contributor

About TKB

hi! im trying to make a presentation to my workteam about TKB. i'm new like admin in a community like this. can someone help me with details to explain to my coworkers what is Tkb? how many kinds of tkb exist? best practices, what can i do, what i can't... any type of information will help me a lot. thank you very much!

5 Replies 5
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Honored Contributor Honored Contributor
Honored Contributor

Re: About TKB

@ivannazd

 

I'd suggest you start with this course - http://community.lithium.com/t5/Training-Certification/Tribal-Knowledge-Base/ta-p/189557

 

Here are some great examples of knowledge base in action - http://community.lithium.com/t5/Community-best-practices/Great-Lithium-TKB-examples/ta-p/186866

 

Good luck with your presentation.

 

Jason

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Occasional Contributor
Occasional Contributor

Re: About TKB

Hi @JasonHill!

I tried to enter to the links but I can't. The page shows me that I don't have permission to access. What can I do? 

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Honored Contributor Honored Contributor
Honored Contributor

Re: About TKB

You need to be a current Lithium customer to access documentation.

 

@JennC can arrange for one of the Lithium team to reach out to discuss your needs. 

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Khoros Staff
Khoros Staff

Re: About TKB

Hi @ivannazd,

 

Jason is correct you will need to reach out to communityhelp@lithium.com to be able to get access to customer only areas.

 

Do you have the right access to the Lithium Community



Manager, Technical Support (Community)

Come and meet your Support Team
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Occasional Contributor
Occasional Contributor

Re: About TKB

Thank you very much! I wrote an email and i can enter now 🙂

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