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Occasional Contributor
Occasional Contributor

About TKB

hi! im trying to make a presentation to my workteam about TKB. i'm new like admin in a community like this. can someone help me with details to explain to my coworkers what is Tkb? how many kinds of tkb exist? best practices, what can i do, what i can't... any type of information will help me a lot. thank you very much!

5 Replies 5
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Honored Contributor Honored Contributor
Honored Contributor

Re: About TKB

@ivannazd

 

I'd suggest you start with this course - http://community.lithium.com/t5/Training-Certification/Tribal-Knowledge-Base/ta-p/189557

 

Here are some great examples of knowledge base in action - http://community.lithium.com/t5/Community-best-practices/Great-Lithium-TKB-examples/ta-p/186866

 

Good luck with your presentation.

 

Jason

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Occasional Contributor
Occasional Contributor

Re: About TKB

Hi @JasonHill!

I tried to enter to the links but I can't. The page shows me that I don't have permission to access. What can I do? 

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Honored Contributor Honored Contributor
Honored Contributor

Re: About TKB

You need to be a current Lithium customer to access documentation.

 

@JennC can arrange for one of the Lithium team to reach out to discuss your needs. 

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Khoros Staff
Khoros Staff

Re: About TKB

Hi @ivannazd,

 

Jason is correct you will need to reach out to communityhelp@lithium.com to be able to get access to customer only areas.

 

Do you have the right access to the Lithium Community

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Occasional Contributor
Occasional Contributor

Re: About TKB

Thank you very much! I wrote an email and i can enter now ๐Ÿ™‚

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