Khoros Community

Occasional Advisor
Occasional Advisor

Japanese Market & Community / Self-Service Support - what's your experience?

We're looking to launch localised support forums for our Japanese customers / free users. I'd love to learn from those in the Community who manage / have launched Japanese support communities for their business. 

I’m curious about how/when forums are commonly used in other cultures. For instance, how do most Japanese companies service their customers?

TEST
1 Reply 1
Khoros Staff JennyW
Khoros Staff

Re: Japanese Market & Community / Self-Service Support - what's your experience?

Might want to have the CSM for Box.com introduce you to their community team. I'm pretty sure they have a top-level category for their Japanese community.

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Jenny Weigle
Senior Social Solutions Consultant
US Professional Services, Santa Monica
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