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Advisor
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Moderator leaving the community

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Hi there,

 

We have 2 of our moderators leaving our Community. These moderators have many topics and posts that they authored.

 

My question:

 

Whena moderator leaves the community is there any way that we can transfer there posts to another community moderator?

 

Or what is the best practice when a moderator leaves the community? We would need to remove there moderator profile as they wont be active, but how can we assisgn their posts to another moderator with-in the community.

 

 

Thanks!

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Re: Moderator leaving the community

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Hi Jeremy,

You can't transfer content between accounts. The best practice is to ban the account and give it some type of "retired" rank so that it is clear to users that the posts were made by a legitimate one-time employee.

I'd also recommend disabling private messages for the account or monitoring them so that no one goes unnoticed.

An announcement to the community is also in order.
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Re: Moderator leaving the community

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Hey Brain,

Thanks for the quick reply! Would you be able to tell me how can I ban the account, and How would I give it some type of retired rank?

It's greatly appreciated!!

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Honored Contributor Honored Contributor
Honored Contributor

Re: Moderator leaving the community

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What we have done is Created a role "retired" and put all permissions on deny. Then we create an entry in the rank, one of the top ones with the moderators logo and the description being retired. If you don't have a logo/image for the moderator, I suggest to use Retired Moderator as a description or something similar. I assume you'd have a logo though...

 

mod.jpg

Learning from others and helping where I can!
Community Passionista!
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Re: Moderator leaving the community

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Here you go:

 

  • Ban a user from the community
  • Create a role - Rather than manually creating new ranks each time, setup a role with default permissions that you can simply grant to retired moderators. We'll then tie this role to a rank so that all you have to do when someone "retires" is grant them the role. They'll automatically get the rank.
  • Create a rank - Create the rank with the Role Required as the one you created above and place it at the top of your rank ladder (users get the highest rank on the ladder that they qualify for, so it needs to be at the top).

 

 

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Honored Contributor Honored Contributor
Honored Contributor

Re: Moderator leaving the community

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We also disable the Private messaging for the ex-mod by going into he user Preference under My Settings ( "Disable private messages")
We do this by using the "Switch User" function.

And like Brian pointed out so well. Banning them is a good motion 🙂 (although it does not look so friendly on their user profile page "this user is banned' but I think nobody actually really looks at a retired moderator user profile (pffieeeww :-))
Learning from others and helping where I can!
Community Passionista!
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Re: Moderator leaving the community

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@BrianOblinger @Wendy_S

A big thank you to both of you! I wish there was a button to accept both solutionsSmiley Happy

 

Jeremy

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Honored Contributor Honored Contributor
Honored Contributor

Re: Moderator leaving the community

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Hahahah No Prob! And Brian deserves it. He is hanging out here much more often helping you all. I just jumped in to share our set-up while the kids were out of my hair for a second 🙂
Learning from others and helping where I can!
Community Passionista!
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Esteemed Contributor
Esteemed Contributor

Re: Moderator leaving the community

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Wendy_S wrote:
We also disable the Private messaging for the ex-mod by going into he user Preference under My Settings ( "Disable private messages")
We do this by using the "Switch User" function.

And like Brian pointed out so well. Banning them is a good motion 🙂 (although it does not look so friendly on their user profile page "this user is banned' but I think nobody actually really looks at a retired moderator user profile (pffieeeww :-))

I agree with @Wendy_S on the awkward look of having "this user is banned" on the profile page. It's probably easier to simply deny access at the role level (or SSO level) and eliminate the possiblity of a community member asking "hey why did you ban that helpful user?" and the associated speculations / community drama around it 🙂 

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Re: Moderator leaving the community

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Can non-Admin/Mod users see ban status on profile pages? I don't recall that being the case.

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