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Strategy

If you're looking for more information about Khoros's services, insights on social strategy and best practices, or just looking for a way to share your expertise, this is the right place to join the discussion!
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daphtan

Integrating community into events or conferences?

How have other communities integrated community elements/their community into their events? Planning for our large user conference early next year and would love some fun ways other people have done. ...
by Honored Contributor Honored Contributor latest reply 04-08-2016
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jamesdraycott

How to see a users tags

Hi Does anyone know of a way to see all tags added by a specific user (like a 'latest posts by this user' page but for tags)? 🙂
by Trusted Contributor Trusted Contributor latest reply 04-05-2016
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amanda_optly

Promotion ideas for launching gamification.

Hi all - we're quickly approaching the launch of premium gamification in our community and I was curious if you've seen any tactics that work particularly well for promoting the new feature in the com...
by Frequent Advisor Frequent Advisor latest reply 04-01-2016
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Warren_Brill

Logic for Which HTML Tags Are Allowed/Disallowed

I originally attached this to the article http://community.lithium.com/t5/Roles-and-permissions/Allowed-HTML-Tags/tac-p/217034 as a comment, but I thought this question needs to be asked here as well....
by Honored Contributor Honored Contributor Honored Contributor latest reply 03-30-2016
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yurikleban

Do SLA/TRT matter?

Hey folks, I was suggested by Lithium to start this discussion to hear what the community thinks. We were posed a very interesting question: does it matter how fast a user gets a first reply in the co...
by Advisor Advisor latest reply 03-29-2016
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Samantha_O

Retiring Products/Services

Hello!  I am looking to see what other Communities have done when particular products/services are being retired.  Do you simply hide the boards?  Do you block replies, but keep the content within the...
by Hero Hero latest reply 03-29-2016
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yurikleban

Accepted Solution Breakdown for Ranking formula

Hey Folks, Just wondering if there is an article or some explanation about all the different kinds of 'accepted solutions' you can use for your ranking formula. I know most of these can be clear but I...
by Advisor Advisor latest reply 03-25-2016
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domladden

Preview without edit permissions

Hi, so we have to create lots of formats for blog posts which require external approval before going live, is there any way to create a permission that will allow them to be able to see unpublished ar...
by Advisor Advisor latest reply 03-21-2016
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leahknowles

New community - Landing page recommendations

I was hoping to get some advice from fellow community managers on what content to include on the landing page of a new community?  We put together an initial wireframe of what we are thinking about, b...
by Advisor Advisor latest reply 03-20-2016
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ASiedsma

Idea Exchange Queue

Is there a way to create an approval queue for the idea exchange? Meaning, if the idea is posted, it wouldn't be shown until the Mod okays it? I know it's possible for blog posting, but I just can't s...
by Occasional Contributor ASiedsma Occasional Contributor latest reply 03-18-2016
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Rossiter

How to get a demo with Lithium - an email address will do!

Hi, I've been requesting demos with Lithium for about three days with no hope in sight to receiving one. I need to get a community live by the 1st of May, and want to test an alternative to one I am f...
by Rossiter New Commentator latest reply 03-16-2016
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brendasamson

Keeping content up-to-date

We are just beginning to roll out our new community.  One concern has been how we will keep our content up-to-date over time.  As our product offerings change, our knowledge base articles will need to...
by Occasional Advisor Occasional Advisor latest reply 03-11-2016
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RaySavich

Notifying all Trainers

We have a private area for technical trainers, a "teachers lounge" where our technical trainers share ideas, slides, and answer each other's questions that come up in class. The access to this board i...
by Valued Contributor Valued Contributor latest reply 03-09-2016
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adsk_cmgrs

Idea Guidelines for Internal Stakeholders

Hello, We've had a bit of rapid growth with our Idea boards over the past year which is a great thing, but has more or less resulted in a wild west of idea management. Some teams do a great job of reg...
by Esteemed Contributor Esteemed Contributor latest reply 03-08-2016
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Hayley

Featuring a question of the day

Hi all, I'm new to Lithium and still finding my way around. Our design team has created a mockup of a community home page that includes a 'Question of the day'. While I like the idea, I'm not sure how...
by Advisor Advisor latest reply 03-04-2016
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Chao

Use existing boards or Create new boards

Hello every fellow community managers, In my community, there are three boards under Printer Category, which are "Printer, All-in-One Install & Setup", "Scanning, Faxing, and Copying", and "Other Prin...
by Advisor Advisor latest reply 03-03-2016
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BeverlyBrown

Software companies: Have you linked your community within your software product?

Hi all, I'm a community manager at SAS Institute. This question is for Lithium's software company clients. One of my stakeholders would like to include an inapp experience within a software product. H...
by Occasional Contributor BeverlyBrown Occasional Contributor latest reply 02-29-2016
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igor

e-learning platforms - ideas/suggestions

Wondering if anyone has ever implemented e-learning on their community? Our team is rolling out a super user recognition program, and as part of it want to offer our super users the opportunity to rec...
by Occasional Contributor igor Occasional Contributor latest reply 02-22-2016
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MarinaP

Badges & Gamification

Hi guys,  We are looking into implementing badges as part of the gamification strategy of our community.  Do you guys have any interesting examples or best practices of this that I can share with my c...
by MarinaP New Commentator latest reply 02-18-2016
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ReneAvon

Knowledge base help!

Hi Community,  So I really want to launch our Knowledge Base functionality on the www.avonbeautyconnects.co.uk website, but firstly I'm confused as the best way to present it - as a new board or under...
by Trusted Contributor Trusted Contributor latest reply 02-18-2016
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