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%3CLINGO-SUB%20id%3D%22lingo-sub-206902%22%20slang%3D%22en-US%22%3Ecommunity%20guidelines%20revision%20to%20handle%20pricing%20discussions%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-206902%22%20slang%3D%22en-US%22%3E%3CP%3EHi!%20I%20want%20to%20revise%20our%20guidelines%20to%20specifically%20call%20out%20the%20discussions%20of%20procinig%20models%20of%20competitive%20products%20in%20our%20forums.%20Although%20we%20dont%20allow%20advertising%2C%20we%20do%20allow%20users%20to%20compare%20our%20products%20with%20competitors.%20Lately%20however%2C%26nbsp%3Bthe%20discussions%20have%20become%20detailed%20comparisons%20of%20price%20between%20products%2C%20which%20we%20do%20not%20want%20to%20allow.%20Does%20anyone%20handle%20this%20currently%20and%20have%20some%20copy%20they'd%20suggest%20adding%20to%20our%20guidelines%3F%20We%20have%20this%20to%20work%20with%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3COL%3E%3CLI%3EPromotion%20or%20spamming%3A%26nbsp%3BThe%20Community%20is%20intended%20for%20problem-solving%2C%20not%20promotion.%20Please%20refrain%20from%20posting%20anything%20that%20would%20constitute%20advertising%20(particularly%20of%20competitors%E2%80%99%20products)%2C%20junk%20mail%2C%20spam%2C%20chain%20letters%2C%20or%20any%20other%20form%20of%20unauthorized%20solicitation.%3C%2FLI%3E%3C%2FOL%3E%3CP%3EAnd%20I%20though%20adding%20something%20like%20this%3A%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBased%20on%20from%20BestBuy%3A%3C%2FP%3E%3CP%3E%3CA%20href%3D%22http%3A%2F%2Fforums.bestbuy.com%2Ft5%2FWelcome-News%2FCommunity-Guidelines%2Ftd-p%2F9%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttp%3A%2F%2Fforums.bestbuy.com%2Ft5%2FWelcome-News%2FCommunity-Guidelines%2Ftd-p%2F9%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%22Please%20do%20not%20discuss%20pricing%20issues.%26nbsp%3BWhile%20we%20recognize%20that%20the%20issue%20of%20prices%20of%20products%20or%20services%20may%20come%20up%2C%20we%20do%20not%20want%20it%20to%20be%20the%20focus%20of%20discussion%20on%20the%20Community.%20We%20do%20not%20permit%20references%20to%20competitors'%20prices%2C%20fees%2C%20or%20contract%20terms.%22%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20would%20appreciate%20your%20feedback%2Fideas.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThanks!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-208132%22%20slang%3D%22en-US%22%3ERe%3A%20community%20guidelines%20revision%20to%20handle%20pricing%20discussions%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-208132%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%40lradden%2C%20%26nbsp%3B%20even%20though%20I%20am%203%20weeks%20late%2C%20maybe%26nbsp%3Bthis%20can%20still%20be%20useful...%20I%20like%20this%20twist%20on%20the%20Best%20Buy%20guidelines%2C%20from%20the%20Best%20Buy%20Canada%20Plug%20In%20community%2C%20where%20the%20pricing%20guideline%20is%20specifically%20called%20out%2C%20the%20user%20is%20reminded%20of%20the%20mission%26nbsp%3Bof%20the%20community%20and%20given%20an%20alternative%20venue%20if%20they%20are%20having%20questions%2Fissues%20around%20pricing%3A%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CA%20href%3D%22http%3A%2F%2Fwww.bestbuy.ca%2Fen-CA%2Fhelp%2Fplug-in-user-guidelines%2Fhc8163.aspx%22%20target%3D%22_blank%22%20rel%3D%22nofollow%20noopener%20noreferrer%22%3Ehttp%3A%2F%2Fwww.bestbuy.ca%2Fen-CA%2Fhelp%2Fplug-in-user-guidelines%2Fhc8163.aspx%3C%2FA%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EDiscussing%20prices.This%20is%20not%20a%20forum%20for%20discussing%20prices.%20We%20recognize%20that%20the%20issue%20of%20prices%20of%20products%20or%20services%20may%20come%20up%2C%20but%20we%20do%20not%20want%20it%20to%20be%20the%20focus%20of%20the%20Forum.%20The%20Forum%20is%20to%20discuss%20our%20common%20love%20-%20great%20technology.%20For%20legal%20reasons%20we%20do%20not%20permit%20references%20to%20competitors%E2%80%99%20or%20their%20prices.%20If%20you%20wish%20to%20refer%20to%20a%20Best%20Buy%20Canada%20price%20then%20please%20recognize%20that%20prices%20change%20over%20time.%20Please%20check%20BestBuy.ca%20or%20contact%20a%20Best%20Buy%20Canada%20store%20representative%20for%20the%20most%20up%20to%20date%20pricing.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Highlighted
Valued Contributor
Valued Contributor

community guidelines revision to handle pricing discussions

Hi! I want to revise our guidelines to specifically call out the discussions of procinig models of competitive products in our forums. Although we dont allow advertising, we do allow users to compare our products with competitors. Lately however, the discussions have become detailed comparisons of price between products, which we do not want to allow. Does anyone handle this currently and have some copy they'd suggest adding to our guidelines? We have this to work with:

 

  1. Promotion or spamming: The Community is intended for problem-solving, not promotion. Please refrain from posting anything that would constitute advertising (particularly of competitors’ products), junk mail, spam, chain letters, or any other form of unauthorized solicitation.

And I though adding something like this: 

 

Based on from BestBuy:

http://forums.bestbuy.com/t5/Welcome-News/Community-Guidelines/td-p/9

 

"Please do not discuss pricing issues. While we recognize that the issue of prices of products or services may come up, we do not want it to be the focus of discussion on the Community. We do not permit references to competitors' prices, fees, or contract terms."

 

I would appreciate your feedback/ideas.

 

Thanks!


1 Reply 1
Highlighted
Esteemed Contributor Esteemed Contributor
Esteemed Contributor

Re: community guidelines revision to handle pricing discussions

Hi @lradden,   even though I am 3 weeks late, maybe this can still be useful... I like this twist on the Best Buy guidelines, from the Best Buy Canada Plug In community, where the pricing guideline is specifically called out, the user is reminded of the mission of the community and given an alternative venue if they are having questions/issues around pricing:

 

http://www.bestbuy.ca/en-CA/help/plug-in-user-guidelines/hc8163.aspx

 

Discussing prices.
This is not a forum for discussing prices. We recognize that the issue of prices of products or services may come up, but we do not want it to be the focus of the Forum. The Forum is to discuss our common love - great technology. For legal reasons we do not permit references to competitors’ or their prices. If you wish to refer to a Best Buy Canada price then please recognize that prices change over time. Please check BestBuy.ca or contact a Best Buy Canada store representative for the most up to date pricing.

 

 

Julie Hamel
Director of User Advocacy @ Dataiku
Also previously known as JulieH
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