i've got a really great Q&A site, but our users often want to have a longer-form, more conversational discussion about a given topic as well. these conversations aren't as well-suited for a stack exchange-type of site (especially as we're using it for support case deflection and don't want to muddy the search results with musings), but i'm worried that adding a forum into the mix will confuse some folks, and we'll have difficulty keeping the conversations in one place and the Q&A in another.
has anyone done this successfully for a technical community?
some ideas i've had:
* having some kind of forum widget hanging off the side of each Q&A post might work....
* making it super easy to convert a forum post or comment to a Q&A post or vise-versa and leaving a link in place to allow us to 'clean up' the content more effectively after the fact
thoughts? recommendations? horror stories?
Some ideas around this
If you have Q's, just private message me and we can discuss further.