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Trusted Contributor

Ability to UnFollow a Twitter user from Agent console

Ability to UnFollow a Twitter user from Agent console.  Currently the agents do not have p/w to Twitter account and we need a way to Unfollow users without admin access.

 

4 Replies 4
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Honored Contributor

Hi,

 

agree would be great to get that Feature  Appreciate your guys don't have the password but we find we have to use it especially if you need to delete tweets sent in error 

Stephen

Checkout some of the stuff i've built using the platform:

Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


Highlighted

That's another good use case as well.

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Make sure you give this idea some kudos: 

 

http://lithosphere.lithium.com/t5/customer-ideas/Add-ability-to-quot-Unfollow-quot-someone-you-re-fo...

Stephen

Checkout some of the stuff i've built using the platform:

Community l Ideation l Blog l Product Hubs l Check & Report l Service Status 



My latest Ideas: Vanity URL Manager l @mention Roles l  LSW Password Policy


Highlighted

Hey!

 

Another thing to add to this; perhaps adding the ability to 'Resolve and Unfollow' as a way to close a case?

 

Saves on two clicks and can be done in multiples. Adds speed to an otherwise slow process.

 

Cheers!