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%3CLINGO-SUB%20id%3D%22lingo-sub-302328%22%20slang%3D%22en-US%22%3EGetting%20%22access%20denied%22%20on%20some%20sections%20of%20Lithosphere%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-302328%22%20slang%3D%22en-US%22%3E%3CP%3EI%20tried%20clicking%20on%20the%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2FTraining-Certification%2Ftkb-p%2FEducation%40tkb%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3EOnline%20Training%3C%2FA%3E%26nbsp%3Blink%20of%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2FKnowledge-Support%2Fct-p%2Fknowledgeandsupport%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fcommunity.lithium.com%2Ft5%2FKnowledge-Support%2Fct-p%2Fknowledgeandsupport%3C%2FA%3E%20and%20I%20got%20this%20error.%20I'm%20also%20seeing%20this%20when%20I%20try%20to%20view%20the%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2FDocumentation%2Fct-p%2Fdocumentation%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3ELithium%20Documentation.%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAfter%20reading%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2FOnline-Communities%2FWhy-am-I-getting-access-denied-in-some-boards%2Fm-p%2F76408%23M336%22%20target%3D%22_self%22%20rel%3D%22noopener%20noreferrer%22%3EWhy%20am%20I%20getting%20''access%20denied''%20in%20some%20boards%3F%3C%2FA%3E%2C%20it%20seems%20this%20is%20being%20caused%20by%20my%20rank%20and%20status.%26nbsp%3BFWIW%2C%20the%20company%20I'm%20with%20is%20a%20client%20and%20I'm%20trying%20to%20get%20up%20to%20speed%20on%20Lithium.%20Is%20there%20anything%20the%20admins%20can%20do%20to%20assist%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-302331%22%20slang%3D%22en-US%22%3ERe%3A%20Getting%20%22access%20denied%22%20on%20some%20sections%20of%20Lithosphere%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-302331%22%20slang%3D%22en-US%22%3EThanks!%20I've%20send%20off%20an%20email%20and%20will%20update%20the%20thread%20accordingly.%20Appreciate%20the%20help%20%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F63194%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3E%40ClaudiusH%3C%2FA%3E.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-302329%22%20slang%3D%22en-US%22%3ERe%3A%20Getting%20%22access%20denied%22%20on%20some%20sections%20of%20Lithosphere%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-302329%22%20slang%3D%22en-US%22%3E%3CP%3EHi%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F64667%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3E%40ccjohnf%3C%2FA%3E%26nbsp%3Band%20welcome%20to%20the%20Lithium%20Community%2C%3C%2FP%3E%0A%3CP%3EHere's%20what%20you%20can%20do%20to%20make%26nbsp%3Bsure%20your%20community%20account%20is%20set%20up%20with%20the%20right%20permissions%3A%26nbsp%3B%3CA%20href%3D%22https%3A%2F%2Fcommunity.lithium.com%2Ft5%2FAbout-Our-Community%2FDo-you-have-the-right-access-to-the-Lithium-Community%2Fta-p%2F50421%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fcommunity.lithium.com%2Ft5%2FAbout-Our-Community%2FDo-you-have-the-right-access-to-the-Lithium-Community%2Fta-p%2F50421%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Commentator

Getting "access denied" on some sections of Lithosphere

I tried clicking on the Online Training link of https://community.lithium.com/t5/Knowledge-Support/ct-p/knowledgeandsupport and I got this error. I'm also seeing this when I try to view the Lithium Documentation. 

 

After reading Why am I getting ''access denied'' in some boards?, it seems this is being caused by my rank and status. FWIW, the company I'm with is a client and I'm trying to get up to speed on Lithium. Is there anything the admins can do to assist?


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John Fox
Reddit Community Manager for Comcast Digital Care
2 Replies 2
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Khoros Alumni (Retired)

Hi @ccjohnf and welcome to the Lithium Community,

Here's what you can do to make sure your community account is set up with the right permissions: https://community.lithium.com/t5/About-Our-Community/Do-you-have-the-right-access-to-the-Lithium-Com...


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Thanks! I've send off an email and will update the thread accordingly. Appreciate the help @ClaudiusH.

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John Fox
Reddit Community Manager for Comcast Digital Care