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Valued Contributor

What happened to the support landing page?

Before, if you weren't a lithium customer and you tried to access a support page it would take you to a landing page telling you that you need to be approved as a customer to access.

 

Now, however it just redirects to the lithosphere home page. Isn't this rather confusing? I'm assuming it's a bug...


At lot can be gained by being an end-user...
3 Replies 3
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Khoros Alumni (Retired)

Hi Liam, 

 

Thanks for reporting this, I'll take a look into what happened and keep you posted. 

 

 

Trey Waddell
Senior Project Manager, Services
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Valued Contributor


TreyW wrote:

Hi Liam, 

 

Thanks for reporting this, I'll take a look into what happened and keep you posted. 

 

 


Just wanted to report it, so customers know what they have to do to get support 🙂

 

Incidentally, I'm still being redirected to the home page on the about support page.


At lot can be gained by being an end-user...
Highlighted
Retired Community Manager

Hi Liam,

 

This has been resolved - thanks again for reporting the issue!

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Julie Hamel - Global Community Manager

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