How can I activate/deactivate users to view and submit cases through the case portal?
Note: Customers under the Silver support tier will not have access to any case portal users. For a breakdown of each tier, refer to our support data sheet.
To activate a case portal user, please create a case by emailing support@lithium.com and mention that you want to ACTIVATE this user:
To deactivate a case portal user, please create a case by emailing support@lithium.com and mention that you want to DEACTIVATE this user:
How can I activate/deactivate users to view and submit cases through the case portal?
Note: Customers under the Silver support tier will not have access to any case portal users. For a breakdown of each tier, refer to our support data sheet.
To activate a case portal user, please create a case by emailing support@lithium.com and mention that you want to ACTIVATE this user:
To deactivate a case portal user, please create a case by emailing support@lithium.com and mention that you want to DEACTIVATE this user:
How can I activate/deactivate users to view and submit cases through the case portal?
Note: Customers under the Silver support tier will not have access to any case portal users. For a breakdown of each tier, refer to our support data sheet.
To activate a case portal user, please create a case by emailing support@lithium.com and mention that you want to ACTIVATE this user:
To deactivate a case portal user, please create a case by emailing support@lithium.com and mention that you want to DEACTIVATE this user: