Khoros Community

Community IP Address

Community IP Address

Question

What is my community IP address?

Will it always remain the same or is there a range it will stay in? Can I create a DNS entry to point our community to the IP address?

Answer

The IP address of your community can be found by pinging the address via command prompt. You can do this by performing one of the following:

ping commid.lithium.com (where commid is your community ID)

nslookup commid.lithium.com (where commid is your community ID)

Will it always remain the same or is there a range it will stay in?

Your community's IP address is subject to change.

Below you will find our IPv4 address space for each of our data centers:

AMER IPv4 address space: 208.74.204.0/22

EMEA IPv4 address space: 46.19.168.0/23

If you're unsure which data center you're located in, please contact Lithium Support.

 

Can I create a DNS entry to point our community to the IP address?

This is not recommended as the IP address is subject to change. While the IP will always fall within the range noted above, the proper method is to create the entry such that community.domain.com CNAME to commid.lithium.com

Labels (2)
Comments

The IP Range (emphasis on range) for the EMEA data center is 46.19.168.0/23. That means that the IPs in the the EMEA data center can range from 46.19.168.1 to 46.19.169.254.

 

For the US data center the range of IPs is 208.74.204.0/22 which means it ranges from 208.74.204.1 to 208.74.207.254

Version history
Revision #:
7 of 7
Last update:
‎08-30-2018 09:53 PM
Updated by: