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Support Notifications

Support Notifications

Khoros Support tracks a notification list to always keep you and your team up to date on news about our product as well as specifics for your particular environment.

 

These notification lists are used for:

 

  • Khoros Communities and/or Care upgrade notifications
  • Maintenance that falls outside of the standard maintenance windows
  • Miscellaneous product updates

 

For notifications of any system-wide availability updates, potential issues with critical third party services (such as Facebook or Twitter) that we learn about, or any other mass outage of our platform, please subscribe directly to status.khoros.com via email or SMS.

 

If you purchased the Gold or Platinum support package and have access to the Case Portal, you can view the contacts and emails we have on file for each of these lists here.

 

Please contact Support any time to update either notification list and ensure members of your team/organization are notified of important updates!

Version history
Revision #:
9 of 9
Last update:
‎07-15-2019 01:10 PM
Updated by:
 
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