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Users not receiving Atlas emails

Users not receiving Atlas emails

Some Atlas users are reporting not receiving verification or notification emails from Atlas. 

We are actively working to resolve this issue and will post here when it has been resolved. 

In the meantime, if you registered for Atlas and did not receive the verification email please email us at communityhelp@khoros.com so we can verify your email manually. For more information on how to register for Atlas, check out this tutorial

We apologize for this inconvenience and appreciate your patience as we work to resolve it. 

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Occasional Commentator MariaWesterback
Occasional Commentator

Hi, we are also experiencing problems with some users not receiving notification emails in Khoros. 

They users are verified users and their notification settings seem to be in order. 

Do you have an estimate for when this issue might be resolved?

Br, Maria / Visma Community

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