Knowledge Base Article

Users not receiving Atlas emails

Some Atlas users are reporting not receiving verification or notification emails from Atlas. We are actively working to resolve this issue and will post here when it has been resolved. In the...

Published 5 years ago

Version 1.0

Khoros Support

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JamilaR

Khoros Alumni (Retired)

5 years ago

Hi jamiemccardle and MariaWesterback, we are going to tweak the email address soon and hopes that will resolve the notification issue. We'll post an update with more details when we have changed the email domain in Atlas Insights Blog as well as in Support Information. Again, we apologize for this inconvenience and hope this fixes the issue.