ContributionsMost RecentMost LikesSolutionsRe: Lithys 2012: giffgaff - Best Social Customer Experience I joined just over a year ago, definitely one of my better decisions! As brulaw said above, there's been the odd blip but hey, not as many as other networks I could mention... When you look through the forums you could be mistaken and think that they are riddled with issues...but think about it...which other mobile network lets its members (or encourages them to) share their experiences (both good and bad) publically? Also, as we well know, someone is more likely to complain than praise publically. So...in a nutshell...great network, awesome community and dedicated staff who are a pleasure to deal with.