@Fernanda_ms, you are welcome! If the above response answers your questions, please feel free to mark it as an accepted solution. ... View more

Also, I am afraid we don’t have an article that can be accessed without logging in. As you have access, you can simply copy and paste the required info to your IT team.  ... View more

Hello @Fernanda_ms, Please refer to these articles: Roles and Guide to User Management and Permissions. Please confirm me if these are the ones you were looking for.  ... View more

Hello @sitizu  You will have access to Talkwalker to build your listening queries and Khoros Care will eventually be able to ingest those conversations and make them available for monitoring and in some cases responding. So, you will have access to the Talkwalker interface and Khoros Care if you decide to go with Talkwalker.  If you have the Marketing product, the Marketing product can also surface some Talkwalker analytics in the dashboards. ... View more

Hello @Inactive User  You can't set up approvals by the user however you can use labels or specific roles along with the STOP rule which will allow posts to skip the approval process. Please refer to this article: Configure approval rules & paths.   ... View more