*This is a 3rd party webinar hosted by CXOSync. Thursday, August 25 2pm ET | 1pm CT | 11am PT [Webinar] Survey Less, Listen More: Harness Unstructured Data for Deeper CX Insights 45 minute Discussion: Fireside with Nancy Rademaker and Insights by Chris Tranquill If you’re like most brands, you have a ton of unstructured data from your customer interactions across every channel you use: voice, chat, SMS, email, and more. You’re probably also not quite sure how to leverage that data to turn it into better business outcomes. Join our experts as they engage through live chat, immersive polls, and eye-opening live behind-the-scenes Q&A opportunities - discussing how to get the most out of your unstructured data to optimize every stage of the customer experience. Join us as we explore: Why unstructured data is more important than ever before How to turn unstructured data into insight gold How to prioritize and use insights to drive action and measurable outcomes Real-world examples of brands that have harnessed the power of unstructured data to yield favorable business outcomes     ... View more