API: Application Programing Interface: A source code interface that a computer system or program library provides in order to support requests for services to be made of it by a computer program. More
Breadcrumb: A set of links at a the top of the page that (1) show users where they are and (2) allow uses to retrace their steps up a hierarchy. More
CGI Script: Common Gateway Interface script: A standard protocol for interfacing external application software with an information server, commonly a web server. More
CNAME: A CNAME record or canonical name record is an alias of one name to another. The address record that the alias is pointing to can be either local or remote - on a foreign name server. This is useful when running multiple services (like an FTP and a web server) from a single IP address. Each service can then have its own entry in DNS (like ftp.example.com and www.example.com.)
CSS: Cascading Style Sheets: A stylesheet language used to describe the presentation of a document written in a markup language, the most common application of which is to style web pages written in HTML and XHTML. More
DNS: Domain Name Service: DNS stores and associates many types of information with domain names; most importantly, it translates domain names (computer hostnames) to IP addresses. More
htaccess: The .htaccess file is a configuration file for web server directory configuration and control. At Khoros, this file is most often used in the context of granting or restricting access to a web site via an IP address range.
HTML: HyperText Markup Language: The predominant markup language for the creation of web pages. More
IE: Internet Explorer: Microsoft's web browser
MX Record: An MX record or mail exchange record maps a domain name to a list of mail exchange servers for that domain.
Query String: The part of a URL that contains data to be passed to CGI programs. More
Query String Parameters: Data to be passed to CGI Programs in a Query String.
REST Representational State Transfer: a style of software architecture for distributed hypermedia systems such as the World Wide Web. The term is also often used in a loose sense to describe any simple interface that transmits domain-specific data over HTTP without an additional messaging layer such as SOAP or session tracking via HTTP cookies. More
RFP: Request For Proposal: A formal request submitted to a vendor for a product or service. Typically meant to form the basis of any subsequent SOW. More
RSS: Really Simple Syndication (et al): Family of web feed formats used to publish frequently updated digital content, such as blogs, news feeds or podcasts. More
SEO: Search Engine Optimization: The process of improving the volume or quality of traffic to a web site from search engines. More
SOW: Statement Of Work: A formal document describing in detail the work about to be undertaken for the customer, the responsibilities of each party and the acceptance protocol.
SSL: Secure Sockets Layer: cryptographic protocol which provides secure communications on the Internet for such things as web browsing, e-mail, Internet faxing, instant messaging and other data transfers. More
SSO: Single Sign On: A specialized form of software authentication that enables a user to authenticate once and gain access to the resources of multiple software systems. More
XHTML: eXtensible HyperText Markup Language: A markup language successor to HTML designed to allow for automated processing to be performed using a standard XML library. More
... View more
Thanks so much Mark. Creating a highly engaging and value-driven experience is what we’re really shooting for, and we’ve got lots of plans for additional functionality (you’ve already called out a couple of them). We do still have a long way to go though.
And believe me, I definitely appreciate the significant value that comes with traditional correspondence with your CSM – complimentary is the key word!
... View more