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LorraineF
2 weeks ago
  • 42 Posts
  • 40 Kudos Given
  • 0 Solutions
  • 92 Kudos Received
Member profile

Re: Instagram Direct Messages

LorraineF
Valued Contributor
Valued Contributor
‎03-02-2020 08:50 AM
‎03-02-2020 08:50 AM
Bumping this to see if anyone can help? ... View more

Instagram Direct Messages

LorraineF
Valued Contributor
Valued Contributor
‎02-19-2020 07:57 AM
‎02-19-2020 07:57 AM
Hi I know that this has been raised before but is it possible to pull in Instagram Direct Messages?   We post publicly but there are times when we need to customers to contact us privately.  Seems a little crazy if we can't?? ... View more

Re: Autoreply on Private Messaging

LorraineF
Valued Contributor
Valued Contributor
‎01-04-2019 02:29 AM
‎01-04-2019 02:29 AM
Hi originally this was set up with Twitter but they no longer support it.  However, we do have a set of templates that we set up with help from our account manager. These are based on the most popular questions that we need to ask our customers.  Hope this helps ... View more

Re: Redefining Customer Engagement: Lithium and Spredfast Joining Forces

LorraineF
Valued Contributor
Valued Contributor
‎09-07-2018 08:44 AM
‎09-07-2018 08:44 AM
Excited to see what this brings to Social ... View more

Re: Floated topic - how to remove dublicate?

LorraineF
Valued Contributor
Valued Contributor
‎09-07-2018 08:36 AM
‎09-07-2018 08:36 AM
I agree, I also raised this a couple of years ago as it often looked like a duplicate post and would confuse people.  Appreciate the reasons why this happens but there must be a better way of doing it? ... View more