Hi @GeorgeAttia About a year ago we did an integration with our social media tool. Our SoMe provider (not lithium) isn't as big as Avaya, and it took some custom development, but i'm happy with the result.
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Indeed nice to see @RondeauPro I had the same experience while being at #linc15. Connected klout to lithosphere and sam my score go up while being active about it. Not the same impact as you have, but hey, all things start small 🙂 thnx for your insights!
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