i've got a really great Q&A site, but our users often want to have a longer-form, more conversational discussion about a given topic as well. these conversations aren't as well-suited for a stack exchange-type of site (especially as we're using it for support case deflection and don't want to muddy the search results with musings), but i'm worried that adding a forum into the mix will confuse some folks, and we'll have difficulty keeping the conversations in one place and the Q&A in another. has anyone done this successfully for a technical community? some ideas i've had: * having some kind of forum widget hanging off the side of each Q&A post might work.... * making it super easy to convert a forum post or comment to a Q&A post or vise-versa and leaving a link in place to allow us to 'clean up' the content more effectively after the fact thoughts? recommendations? horror stories?
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