Great comments @ArnaudL that also reminds me to encourage folks to walk to the Embarcadero in the evening to see the Bay Lights. I saw a presentation from its designers this weekend who are working with the city on several other amazing light as art sculptures for other parts of the City and the East Bay... turning SF into a canvas.   ... View more

The Gregangelo Museum. Not sure of availability this close to LiNC, but I highly recommend this little known gem. Best to use my name, Rachel Medanic if anyone's interested in arranging a small group tour (and it's great to experience St. John's Wood, not a well-known destination in SF).   http://gregangelo.com/entertainment/gregangelo-museum/celebrate/ ... View more

The Gregangelo Museum. If any Lithium customers would like to arrange a group visit, I have a direct relationship and am happy to coordinate a visit. When in "Rome" enjoy only the very best. ... View more

We're not sure what to make of this but it probably means you host the conference, we wear what we want. Right? Just...kidding...kinda. ... View more

Nice piece @KellySull I love the CATS acronym! Also love the first point about "A company offering quality service is better able to market their company’s business when the customer has a positive experience to share with their peers."  Ultimately, it's a customer's experience that is the competitive differentiator and that doesn't stop with just 1, 5 or 15 interactions, no matter where the relationship goes, whether the sale closes or not. And that's also why I love point #3.   When done right, community is the thing that will transform a business. ... View more