This is wonderful news. For years, different product managers have asked "what are the hot topics?" These people care about a small subset of the community. The desktop guys don't care about the printer boards and vice versa. And even within the boards there are specialties -- the ePrint printing guys want to know about ePrint not setting up wireless print networks.
Because there are so many people with such different specialties in the company, we desperately need a deeper level of analytics. Monitoring tools can tell you the number of posts and the number of authors in a topic. BUT you can't get page views --- a critical metric when looking at hot topics.
The metrics you are talking about can put added teeth to showcase hot issues coming into the Forum and drive change in a company.
While I understand the complications of making this possible, it has been years of pain to get here. So -- I have decided to only throw a few tomatoes your way and will give you a towel to clean up afterwards.
Seriously, this is exciting news.
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