Hi,    We have a user we want to bump up a couple of ranks so thought we'd use the bonus points to give them the relevant points for that specific rank.   I've tested using a test account to see if the bonus points work to get them up a few ranks but the rank doesn't change for the user.     Just to add, I've triple checked that Bonus Points is turned on in CA 🙂     Thanks,    Danni  ... View more