The giffgaff community isn't just a support forum like all others I've seen. The giffgaff community is a place to be social and most people on their are friends. The educators aren't like moderators, they are like friends to the community members - they talk to members of the community and don't do heavy-handed moderation but advise you what you should do instead. It's a great place to be and you know you've always got a friend there. Thank-you Vincent, Craig and the educators team.
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