We looked at them recently and were impressed with their bid (well under Lithium's), but we ultimately felt we would need less IT and developer support with Lithium...I'm now not sure that's the case. They are more flexible as a platform than Lithium...but that also meant to us, more integrations and add-ons for us to configure, build and maintain. Salesforce seems to be taking community seriously and it could make sense if you are already in the salesforce ecosystem...which we were not.
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