Facebook/Instagram still hasn't exposed Direct Messages via their API yet, so I don;t think we'll see them integrated into Khoros fo some time after that. My FB Rep told me they would be available by the end of Q1 this year and that never happened, so I've reached back out to see if they have a new time frame. If you use Facebook Business Manager, you can connect your IG channel to that and use the Instagram Direct Inbox to respond. It's not ideal, but works as a temporary solution. /Jeff
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