Hi @VarunGrazitti, This is very helpful for me to identify the field within Bulk API.  However, is there any documentation around how to interpret the different records in this field? I can see there are differences in the records, but I am finding it challenging to use this field and identify which record represents Chrome vs. IE vs. Safari, etc. Could you explain (or point me in the direction) how to interpret this data to identify the specific browser? Thank you for your help! ... View more

@JasonHill thanks for your suggestion.  We were already looking into utilizing new ranks as an automation trigger for our messaging efforts. Sounds like we are on the right track. I appreciate the help! ... View more

Thank you for your response @srujanayeruvaka. That solution may work as well. Hi @JasonHill, In my example, the team has an interest in a user's first session in order to help us recognize when/who to send our on-boarding messaging.  For example, if we can recognize that someone has logged in for the first time, then we have a specific "new user" message we want to send them as a means of welcoming them to the Community and pointing them in certain directions. Would your "Display an icon" feature be something I could use for this purpose? ... View more