Hi everyone, I have over 8 years of Sales, Customer Relations, and Marketing experience. For the past 5 years I have been working on managing community operations, development, engagement, and more. I have been using Khoros since 2018 and have received both the Khoros Community Manager and Moderator certifications.  I am open to various community roles, but I am especially interested in developing community engagement programs to identify cross-sell and upsell opportunities, and increase customer loyalty and retention. Please check out my LinkedIn Profile and feel free to connect! https://www.linkedin.com/in/christopher-shernaman/  ... View more