About Lajs

Lajs

Thanks @VarunGrazitti for the advice! I'll ask them 🙂

Lajs

Hi all! Thanks for your answers! What I've been taught is that there is a chance that your posts could get worse ranking on Google if you change the url. That's why we would like to keep the url as it is even if we edit the subject of the post.

Lajs

Hi all! Does anyone know if it's possibile to edit the subject of a forum post without getting the url updated? I've noticed now that the url is changed when we edit the subject. Thanks, Lisa

Lajs

Thanks @StanGromer ! I'll try your suggested solution.

Lajs · ‎01-23-2020

Hi all! I could need some guidance here 🙂 This fall we migrated from Get Satisfaction to Khoros community. In Get Satisfaction we had the KPI "Self Service Score" which is how many % of the conversation have been answered without a moderator's involvement. We would like to keep this KPI, do you know how to solve this in Khoros? Or do you have any suggestions for similar KPI? Thanks! Lisa

Re: Edit subject without changing url

Re: Edit subject without changing url

Edit subject without changing url

Re: Self Service Score in Khoros

Self Service Score in Khoros