Tips for new Community Managers: Be authentic - Be who you are. You have a unique perspective and character. Your community members will appreciate that; Be approachable - When someone in the community reaches out to you for assistance, be there for them and make a friend; Defend/Advocate for your members (external) - They will become your advocates.  Balance - The needs of your community members and the objectives of the business (they can be aligned) (Brian said this eloquently.) Pace - Yourself. This is a marathon, not a sprint. To build something truly special takes time, much planning, and effort; Experiment - Do not be afraid to try something new; Fail fast and learn from your experiments; Lastly enjoy your view, as community managers have a uniquely broad view that spans across a business.  ... View more