TimD
Khoros Alumni (Retired)
Joined 6 years ago
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Re: 2021 Customer Awards: Bunnings - Best-in-Class: Community
I have personally used this community while working on a home project installing underfloor insulation. I went to the community asking for recommendations on products and how to's. The Community Managers were outstanding. Within minutes, they provided me a list of recommended products and tools to suit my project. In addition, members (general public) of the community also contributed to my post providing me tips on experiences they had with similar projects and more tool recommendations etc. The above provided me with all the information and the confidence needed to embark on my multi-weekend project. (Several tradies had previously refused to tackle it due to the difficulty of access etc.) The above demonstrated to me just how Bunnings have built and manage on a daily basis a truly collaborative community environment which fosters cooperation and support to their members, by their members. Well done JasonHill and MitchellM !5.2KViews0likes0Comments