My advice to Community Managers is to over communicate. Being completely submerged in our communities gives us the ability to track trends, issues, and community member activity. However, it could be easy to forget that not all of our coworkers and team members have the same level of understanding of our communities and consumers. Use that as an opportunity to speak on behalf of our community members, and never assume that others in your organization know what you know. I have found that times when I have felt like I am over-communicating are the times that the communication was most in need. If nothing else, it helps involve others who are not directly working with your community and provides opportunities for shared understanding and meaning that will help your organization or business grow exponentially. The information we manage on a daily basis is a living and breathing connection to those you are striving to make a difference with. Own that, and help others in your organization own that as well. Lastly, take time for yourself. When you are healthy and thriving, so does your community. Cheers to Community Managers everywhere!  ... View more